Five contractual guarantees — every order
You are protected by five guarantees
on every order you place.
These are not marketing promises. They are the exact terms under which proofreadingservice.ch operates — for every student, every document, every time. We back each guarantee with a specific, actionable commitment.
Five guarantees — explained fully
What we promise — and exactly what that means
Every guarantee below applies to every order — from a 1,500-word essay to an 80,000-word PhD dissertation. No exceptions, no fine print in the other direction.
Guarantee
What we promise
Your document will be edited to native academic English standard — or we revise it free.
Every document is edited by a qualified native English speaker with a postgraduate degree and a subject-area background matched to your document. The editing meets the standard we advertise — academic register, grammar, sentence clarity, citation consistency, and the specific register of your faculty.
If you receive your edited document and genuinely feel the quality does not meet the standard we promise, you have two options in sequence.
- Request 1 free revision within 7 days — your editor revisits specific sections you flag
- If revision still doesn't meet standard, request a full refund — no argument, no dispute process
- Quality complaints assessed within 24 hours of submission
- All editors reviewed quarterly — underperforming editors are not retained
Guarantee
What we promise
If we miss your chosen delivery time — for any reason — you pay nothing. Full automatic refund.
When you select a turnaround (72-hour standard, 24-hour fast, or 6-hour express), that is a contractual delivery commitment — not an estimate. If we deliver your edited document after the agreed turnaround time for any reason, you receive a full refund automatically processed via Stripe.
In 15 years and 50,000+ documents, we have missed confirmed deadlines in fewer than 0.3% of orders. When we do miss, no argument is required and no claim process is needed — the refund is processed automatically.
- Standard (72hr), Fast (24hr), Express (6–12hr) — all guaranteed
- Applies 7 days a week, including Swiss university exam seasons
- Refund processed via Stripe within 3–5 business days
- For very large express orders, WhatsApp us first — we confirm capacity before you pay
Guarantee
What we promise
Your document is never shared, published, or used for any purpose. Individual NDAs. 30-day deletion.
Your thesis, dissertation, essay, or research paper is original work that belongs entirely to you. It is never shared with any third party, never published, never quoted, never used as an example, and never referenced for any purpose other than editing your specific order.
All our editors sign individual NDAs before receiving any document. This is not a platform-level data policy — it is a contractual obligation signed by the specific human who reads and edits your document. Your file is permanently and irreversibly deleted from our systems 30 days after delivery.
- Individual NDA — signed by your specific editor before receipt
- Permanent deletion from all systems 30 days after delivery
- GDPR and Swiss nDSG fully compliant
- Never used for AI training, marketing, or examples (unlike some services)
- Zero confidentiality breaches in 15 years of operation
Guarantee
What we promise
Every edit on your document is made by a qualified human. No AI tools, no Grammarly, no autocorrect.
We do not use AI correction tools, Grammarly, ChatGPT, or any automated editing software. Every edit on every document is the result of a human editor reading, understanding, and correcting your specific writing. This is a contractual guarantee — not a preference or default setting.
This matters because AI tools apply general English rules — they don't understand that "the court held" is the correct legal register, or that "the data indicate" (not "indicates") is correct in academic English, or that your French-influenced sentence structures need restructuring, not autocorrection. Human judgment does all of this. AI does none of it.
- No AI writing tools used at any stage of editing
- No Grammarly, no ChatGPT suggestions, no autocorrector
- Human editorial judgment — aware of your subject, your faculty, your writing patterns
- This is why our editors can explain their corrections — AI cannot
- EPFL, ETH, and UZH AI policy compliant — we do not introduce AI content into your work
Guarantee
What we promise
We edit your English. Your research, argument, methodology, data, and conclusions remain 100% yours — unchanged.
This is the guarantee that matters most to PhD students, LLM candidates, and anyone submitting original academic research. We improve the language your ideas are expressed in — never the ideas themselves. Your research question stays as you posed it. Your methodology remains as you designed it. Your conclusions are exactly what your data supports.
This also means that using our service is fully compliant with Swiss university academic integrity policies — at ETH Zurich, EPFL, UZH, University of Geneva, and HSG St. Gallen. Language editing does not constitute academic dishonesty at any Swiss institution. Writing your own content and having it language-edited is the same as asking a colleague to read your work.
- Your research question — unchanged
- Your methodology — unchanged
- Your data, statistics, and results — unchanged
- Your arguments and analysis — unchanged
- Your conclusions — unchanged
How our guarantees compare
Not all proofreading services offer the same protection
These five guarantees are not standard across the industry. Here is how proofreadingservice.ch compares to generic platforms and AI tools.
Questions about our guarantees
How the guarantees work — in practice
Protected by five guarantees
Order with confidence.
Every guarantee applies.
Professional, AI-free, NDA-confidential proofreading and thesis editing for Swiss university students. Human PhD editors. CHF pricing. Five iron-clad guarantees. Since 2010.